Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
Choose a tab below for the relevant service:

Broadband & Email
Dial-up & Email

Service updates

To hear the latest dial up status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
23 July 2008 03:52 AM	Problems in the ROMSEY area We are aware of a problem in the ROMSEY area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01794	Resolved Updated 23 July 2008 05:46 AM
16 July 2008 11:09 AM	Intermittent Availability of Service Status Line We are aware that customers maybe experiencing problems accessing the Service Status Line updates. Our Engineers are working to resolve the problem and we apologise for any inconvenience this may cause and thank you for your patience.	Resolved
15 July 2008 05:14 PM	Portal Maintenance We are currently carrying out emergency maintenance on the BT Business website. Whilst customers will be unable to login to the portal, webmail will be available from the link provided. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 15 July 2008 11:10 PM
14 July 2008 11:14 AM	Problem in the Cockermouth area (01900) We are aware of a problem in the Cockermouth, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01900	Resolved Updated 14 July 2008 11:20 PM
11 July 2008 02:56 AM	Problem in the Poulton Le Fylde area We are aware of a problem in the Poulton Le Fylde area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01253	Resolved Updated 11 July 2008 04:57 AM

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