Service status

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Service updates

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There is currently no reported problem

Reported Details Status

23 November 2008
11:19 AM

Problem in Gillock area
We are aware of a problem in the Gillock area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause.

Dialling code(s) affected: 01955

Resolved

Resolved

19 November 2008
10:38 AM

Help Desk - Ireland
At present we are experiencing problems with our BT Broadband Office helpdesk telephone lines in Ireland. We hope to have this resolved shortly and would like to apologise for any inconvenience this may cause and thank you for your patience.

Resolved
Updated
19 November 2008
03:00 PM

Resolved

10 November 2008
03:12 PM

Issues with Webmail
We are currently investigating a problem which will mean that some users have difficulty accessing webmail via the BT Business Portal. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience.

Resolved

Resolved
 

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