Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
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Service updates

To hear the latest dial up status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
15 July 2008 05:14 PM	Portal Maintenance We are currently carrying out emergency maintenance on the BT Business website. Whilst customers will be unable to login to the portal, webmail will be available from the link provided. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 15 July 2008 11:10 PM
14 July 2008 11:14 AM	Problem in the Cockermouth area (01900) We are aware of a problem in the Cockermouth, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01900	Resolved Updated 14 July 2008 11:20 PM
11 July 2008 02:56 AM	Problem in the Poulton Le Fylde area We are aware of a problem in the Poulton Le Fylde area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01253	Resolved Updated 11 July 2008 04:57 AM
11 July 2008 02:51 AM	Problem in the Glasgow Paisley area We are aware of a problem in the Glasgow Paisley area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0141	Resolved Updated 11 July 2008 05:15 AM
10 July 2008 09:54 AM	Problem viewing webpages We are aware of a problem with internet access and you may currently be experiencing problems accessing web pages. We have been informed that a patch released recently by Microsoft may be causing issues of no throughput for customers using the ZoneAlarm firewall. Customers are advised to set the internet zone in ZoneAlarm to medium or for the time being we suggest you uninstall Microsoft update KB951748 until the issue has been resolved.	Resolved Updated 12 July 2008 09:50 AM

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