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Picking a PC: Things to consider before buying03 July 2006

A desktop pc

No matter how much we splash out on a new computer or how carefully we look after them, every personal computer (PC) is likely to break down at some point. But a new report is now claiming that PCs are in fact becoming more reliable.

Research from analyst group Gartner found that PC hardware is failing an average of 25 per cent less than two years ago, ZDNet News reports. Assessing problems with computers resulting in the replacement of a part, the study found that between 2003 and 2004 seven per cent of people complained of a malfunction in their desktop computer during the first year of ownership. For units made between 2005 and this year, the figure dropped to five per cent.

Laptops showed an improvement too, as 15 per cent those built in 2005 or 2006 failed in the first year, compared to 20 per cent of those from 2004 to 2004. Analyst at Gartner Leslie Fiering told the website: "Manufacturers eventually realised that a penny saved upfront wound up being dollars at the back end in warranty costs, plus annoying customers."

The study sounds like good news for small businesses, but while the figures may have improved, it can still be extremely disruptive when computer hardware does break down. As such it is a good idea that small businesses think carefully about where they invest their hardware budget.

Hardware hints

  • Shopping list: Before shelling out on a computer, it can be a good plan to brainstorm precisely which functions it is going to need to perform in order to ensure that once bought and installed it is complete and ready to be of use to the business.
  • Investigation: Research the makes and models that may cater to requirements. Looking independently at several computing magazines or online stores such as Dabs.com allows you as the customer to make an informed decision free of commercial bias.
  • On a budget Determine exactly how much you can afford to spend. As with cars, prices can vary widely for what may seem like similar products, so it is important to ensure you get what you need for your money. Buying online can prove to be cheaper, but make sure you are clued up as to what you want before you order.
  • Plan ahead: It's a good idea to think about what the business will require in the future to avoid the need to upgrade too quickly after purchase, but avoid opting for something that is overly and unnecessarily complicated.
  • Protect purchase: When buying any expensive item it is essential that receipts, warranties and other documentation are retained for future reference. If buying over the internet, head for a reputable online retailer such as Dabs.com to avoid any unpleasant surprises.

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