Small & medium business

BT Business Broadband Voice (VoIP)

No charge to call other users
International call caps from 10p an hour 1
UK mobile calls capped at 20p an hour 2
5p for 60 minute local & national calls 3
*Unlimited local & national calls option for £19.99 per month
Find out more
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FREE for BT Business Total Broadband customers - From £0 per month (ex VAT) order now

Manage your Account

Manage, activate and customise your service, and set up your calling features

Manage your Account

Help & support

Getting started, troubleshooting and user guides for existing customers

Help & support
 
 
Calling plans & rates

Two VoIP calling plans are available and both offer great new capped rates on local, national, mobile and international landlines.

more info about Calling rates and plans
Who is VoIP for?

Designed to suit home or office based businesses. See the many ways our VoIP solution could improve communications for your work-style.

more info about VoIP users
VoIP explained

IP telephony or VoIP is so simple; it just uses a small amount of the bandwidth on your broadband line to carry telephone calls.

more info about VoIP
 
 
Could you benefit?
  • Lines without hassle or cost
  • A range of calling features
  • Less uncertainty about bills
  • Respond faster to customers
  • Increase company presence
  • Miss fewer calls
more info about VoIP benefits order now
Great add-ons
Geographic numbers

Increase business 'presence' with geographic area codes for your Broadband Voice lines.

BT Office Communicator

Take all the VoIP benefits and features out of the office, with this FREE software download.

BT Hosted VoIP

Allows you to have up to 8 VoIP lines over your BT Business Broadband connection.

BT Falcon IP Phone
Enhances your Broadband Voice or BT Hosted VoIP service with additional calling features.
 
Get a standard Broadband Voice line Free when you order BT Business Total Broadband
Find out more about BT Business Total Broadband
BT Falcon IP Phone Maximise your VoIP experience
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Important information: We strongly recommend a primary telephone line is maintained for contacting the emergency services. Calls made via the VoIP service will not count towards BT Business Plan minimum spend. Calls to the Internet and Premium Rate services are excluded. Abuse policy applies. The quality of the reception on the phone line may not match that of a normal landline and may vary depending on Internet traffic and customer usage. Terms and conditions apply.

* Unlimited* subject to BT's Fair Use Policy - see section 56.18.3 of the BT Price List for detail.

1 A set up fee of 3p or 9p applies to international calls, plus pence per minute charging until cap is reached on calls of up to an hour. See 'Calling plans and rates' page for full rates.

2 Applies to calls to number ranges owned by the four main operators only. Certain mobile numbers (e.g. original 3G number) excluded. Pence per minute rates apply once the total number of capped calls from any one line to a single number exceeds an average of 4 hours per day in any calendar month. You will not be able to call non-BT Directory enquiries, Operator calls. Pence per minute rates apply after 60 minutes.

3 Applies to calls over the internet of up to an hour to numbers beginning 01 and 02, excluding the Channel Islands and dial-up internet services. After one hour, calls will be charged at 2.6p per minute (ex VAT).