Let our IT experts take 'remote control' of your PC to fix problems 24/7*.

IT Support Manager is our business IT support service for your PCs and laptops. It's available to all users of broadband, NOT just BT Business Broadband customers.
It's convenient, cost-effective and only costs £10 per month, per computer for a team of IT experts, contactable via our 0845* number at any time
With IT Support Manager:
This support service covers current Microsoft Windows, Microsoft Office applications, and Apple Mac operating systems. We have a separate service that covers your
server support.
For our engineers to connect to your PC, you will need an active broadband Internet connection.
Sign up for this round-the-clock IT support from just 33 pence per PC per day.
There are plenty of benefits to using our IT support service instead of dealing with issues in-house or using another company. Here is a simple checklist of how using IT Support Manager compares with common situations.
| Your business issues | Most common situation | What you receive with BT IT Support Manager |
| IT support costs | Unpredictable | Manageable |
| Access to experts | Limited hours | Ring the UK helpdesk 24/7 |
| System support | Wait for technician | Immediate remote intervention |
| Security safeguards | Ad hoc | Patch and upgrade support |
| Data backup | Uncertain of effectiveness | Support and advice |
We offer two types of on-site IT support services (at additional cost) that compliment IT Support Manager PC.
1) Pay-per-use on-site IT engineer visits.
2) Our new Onsite-Hardware Repair contract service offering a variety of on-site response levels.
*Call charges additional at your operator's 0845 rate