Small & medium business

IT Support Manager

Let our IT experts take 'remote control' of your PC to fix problems 24/7*.

£10.00 (ex VAT) per PC, per month

IT Support Manager
  • IT support helpdesk* 24/7 365 days a year
  • Manageable monthly fee
  • Remote diagnostics and intervention
  • View Demo

24/7, 365 days a year, IT Support is now available on bank holidays, including Christmas and Boxing day!

Our IT support service

IT Support Manager is our business IT support service for your PCs and laptops. It's available to all users of broadband, NOT just BT Business Broadband customers.

It's convenient, cost-effective and only costs £10 per month, per computer for a team of IT experts, contactable via our 0845* number at any time

With IT Support Manager:

  • you get instant access to our UK based technical IT support helpdesk - 24/7 365 days a year
  • we can access your computer remotely and securely to actually see and diagnose the problem
  • we'll give you advice on how to get the best from most of the latest Microsoft® Office software (including XP and Windows Vista®), email, and Wi-Fi
  • our experts can usually fix networking or set-up issues in a few minutes
 

Full list of features

 

This support service covers current Microsoft Windows, Microsoft Office applications, and Apple Mac operating systems. We have a separate service that covers your
server support.

For our engineers to connect to your PC, you will need an active broadband Internet connection.

Sign up for this round-the-clock IT support from just 33 pence per PC per day.

Why use IT Support Manager?

There are plenty of benefits to using our IT support service instead of dealing with issues in-house or using another company. Here is a simple checklist of how using IT Support Manager compares with common situations.

Your business issues Most common situation What you receive with BT IT Support Manager
IT support costs Unpredictable Manageable
Access to experts Limited hours Ring the UK helpdesk 24/7
System support Wait for technician Immediate remote intervention
Security safeguards Ad hoc Patch and upgrade support
Data backup Uncertain of effectiveness Support and advice
 

What if I need on-site help?

We offer two types of on-site IT support services (at additional cost) that compliment IT Support Manager PC.

1) Pay-per-use on-site IT engineer visits.

2) Our new Onsite-Hardware Repair contract service offering a variety of on-site response levels.

Order now

IT Support Manager PC is easy to order online as long as you have a broadband connection. It doesn't matter if you are not a BT customer. Just use our online order form, or call 0800 022 3069.

Download to find out more

 

IT Support Manager £10.00 (ex VAT) per PC,per month Order now

 

*Call charges additional at your operator's 0845 rate

Remote support demo